We collect information to provide better services to all of our users from figuring out basic stuff like which language you speak, to more complex things like the people who matter most to you online.
- We collect information in two ways:
Information you give us. For example, many of our services require you to sign up for a LiteBulb Account. When you do, well ask for personal information, like your name, email address, telephone number. If you want to take full advantage of the sharing features we offer, we might also ask you to create a publicly visible Litebulb Profile, which may include your name and photo.
Information we get from your use of our services. We may collect information about the services that you use and how you use them, like when you visit a website that uses our advertising services or you view and interact with our ads and content. This information includes:
- Log information
When you use our services or view content provided by LiteBulb, we may automatically collect and store certain information in server logs. This may include:
- * details of how you used our service, such as your search queries.
- * telephony log information like your phone number, calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information and types of calls.
- Location information
When you use a location-enabled LiteBulb service, we may collect and process information about your actual location, like GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers.
- How we use information we collect
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect LiteBulb and our users. We also use this information to offer you tailored content like giving you more relevant search results and ads.
We may use the name you provide for your LiteBulb Profile across all of the services we offer that require a LiteBulb Account. In addition, we may replace past names associated with your LiteBulb Account so that you are represented consistently across all our services. If other users already have your email, or other information that identifies you, we may show them your publicly visible LiteBulb.in Profile information, such as your name and photo.
When you contact LiteBulb, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
- Transparency and choice
People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For example, you can:
- Control who you share information with.
- Take information out of many of our services.
- Information you share
Many of our services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines, including LiteBulb.in. Our services provide you with different options on sharing and removing your content.
- Accessing and updating your personal information
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
- Information we share
We do not share personal information with companies, organizations and individuals outside of LiteBulb unless one of the following circumstances applies:
- With your consent
We will share personal information with companies, organizations or individuals outside of LiteBulb when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
- With domain administrators
If your LiteBulb Account is managed for you by a domain administrator then your domain administrator and resellers who provide user support to your organization will have access to your LiteBulb Account information (including your email and other data).
- For external processing
- For legal reasons
We will share personal information with companies, organizations or individuals outside of LiteBulb if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
- * meet any applicable law, regulation, legal process or enforceable governmental request.
- * enforce applicable Terms of Service, including investigation of potential violations.
- * detect, prevent, or otherwise address fraud, security or technical issues.
- * protect against harm to the rights, property or safety of LiteBulb, our users or the public as required or permitted by law.
- Information security
We work hard to protect LiteBulb and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold.
- Compliance and cooperation with regulatory authorities